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TELUS Work Orders Solutions

Whether your business involves field workers performing on-site services or delivery people serving multiple customers, TELUS Wireless Work Orders can take your business to new levels of productivity, operational efficiency and customer service. TELUS Wireless Work Orders is a complete solution that has everything you need for efficient and cost-effective work order management including voiceless dispatch, mobile forms, real-time job status updates and data from the field, resource tracking, time cards and wireless payment. See how innovative work order management software can revolutionize your field operations.

Wireless Work OrdersWireless Work Orders with GPS
Feature pricing

$25/month

$35/month

Description
  • A comprehensive solution to wirelessly schedule, dispatch and update work orders, time-track resources and eliminate paper forms.
  • Includes unlimited mobile forms with drop-down menus, radio buttons, photo and signature capture, and barcode scan.
  • Optional add-ons include:

- Wireless Payment ($22)

- Customer Call Ahead ($15)

- And TELUS Navigator ($10)

  • Enjoy all the benefits of Wireless Work Orders with GPS functionality such as Web-based tracking and dispatch from maps, geofencing with alerts and job locations displayed on maps.
  • Advanced features include formulas and branching logic in forms.
  • Same add-on features available.
Benefits to customer

  • Eliminate paper-based work orders, stop duplication of efforts by eliminating paper forms and integrate with back office systems.
  • Speed up customer payment by invoicing immediately or collecting payment on the job site.
  • Affordable and flexible with low upfront costs
  • Overall benefits include increased productivity, increased cash flow, reduced expenses and improved customer service.
Typical user profile

  • Business.
  • Companies who have workers in the field who visit multiple client sites in a day.
  • Companies that want to know what is happening in the field by capturing real-time information via automated work orders and mobile forms, plus improve cash flow by processing payments in the field and eliminating their paper-based systems.
Network

  • PCS/Mike.

  • PCS/Mike.

Available languages

  • English/French.

  • English/French