Certain parties/agencies can be dialed using a special number sequence. The following tables list the special numbers within the TELUS network.
By Canadian convention, a "*" prefix denotes a free airtime/toll number.
| Region | Number | Description | Charges |
|---|---|---|---|
| BC | *TV4BC (*88422) | Television for British Columbia (BC only) | Free |
| Number | Description | Charges |
|---|---|---|
| 611/*611 | TELUS Mobility Client Care | Free |
| 911 | Emergency Services, routing to the nearest available municipal emergency service centre, provincial police force, or equivalent public safety agency | Free |
| 411 | Directory Assistance routing to the local telephone service centre | Typically a local call - standard airtime charges, plus $2.00 per call (call completion is not available). Directory Assistance will include sending the 411 listing to your phone via text message at no additional charge. |
| 711 | Telephone Devices for the Deaf Service, routing to the Wireless Relay Service | Standard airtime charges -- no long distance |
| 0+ | Operator or credit card dialing | Airtime only |
| *CAA (*222) | Canadian Automobile Association | Free |
| *16 | Canadian Coast Guard | Free |
| *666 | CANUTEC -- report for toxic spills | Free |
| *282 | Canadian Tire Auto Club | Free |
| *DAA (*322) | Dominion Auto Association | Free |
| #123 | Pay & Talk Automated Assistant* | Free |
| #TAXI | Get connected to the first available taxi or the taxi company of your choice (available in most Canadian cities**). | $1.25 per call + airtime |